Can't Ugrade or attack

Solutions to the most common issues.
Zabom
Posts: 4
Joined: 28 Mar 2017, 0:21

Can't Ugrade or attack

Postby Zabom » 28 Mar 2017, 0:26

For two days I have been unable to upgrade anything that requires stone. When I do so it immediately gives me the "We need to reconnect" screen. After reconnecting the item I wanted to upgrade is not upgrading. Today all day I have been unable to make attacks. Every time I search for an opponent it says that there are no opponents within my range. I have tried using the support system in the settings window, but there is no indication that anyone even got the support request let alone that they are working on it.

Dragon00
Posts: 96
Joined: 20 Jul 2016, 22:38

Re: Can't Ugrade or attack

Postby Dragon00 » 28 Mar 2017, 6:06

I have the same problem, cannot upgrade and cannot attack. However, I was attacked by other players and I lost resources.

I am using windows app. ver. 2.0.1 and steam ver. 2.0.2. Both are the same problem.

Image

Zabom
Posts: 4
Joined: 28 Mar 2017, 0:21

Re: Can't Ugrade or attack

Postby Zabom » 29 Mar 2017, 0:16

Is this game no longer supported? I find it kind of irritating that I can't build anything to use up my resources, I can't attack replenish my resources, but I can get attacked every day and watch my resources and standing dwindle. To add insult to injury, I can't even get an acknowledgement that my problem has been heard from anyone who supports the game. Did I attack a dev's tribe without knowing?

Zabom
Posts: 4
Joined: 28 Mar 2017, 0:21

Re: Can't Ugrade or attack

Postby Zabom » 29 Mar 2017, 20:18

Day four. I am now down over 100 honor points and 400k stone and I have still not even heard from anyone supporting this game.

Dragon00
Posts: 96
Joined: 20 Jul 2016, 22:38

Re: Can't Ugrade or attack

Postby Dragon00 » 30 Mar 2017, 4:20


User avatar
Support
Administrator
Posts: 690
Joined: 09 Feb 2016, 15:02
Location: Warsaw
Contact:

Re: Can't Ugrade or attack

Postby Support » 21 Apr 2017, 6:50

Are you all on Windows Store version?


Return to “Support”

Who is online

Users browsing this forum: No registered users and 3 guests